How can I track my order?

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OUR COMMITMENTS The lowest prices Availability of products More than 40 000 products in stock Security Choice of payment methods 6 convenient payment options: credit card, debit card, PayPal, financing through V12 Finance, gift voucher and bank transfer. On-time delivery Your order is delivered by express delivery (24 hours). A standard delivery option (3 to 4 days) is also available, including for heavier products (scanners, printers, etc.) Warranty and After Sales Services Great customer service Selection of the best brands Easy and fast shopping		ORDERS How can I track my order? After your order has been placed, we confirm it by email. You can also use the tracking option on our site (top right-hand corner), which allows you to see the different stages of the order process. You can log on to this tool by using the email address and password you used when you placed your order. After the order is dispatched, you can follow the delivery with the tracking number that the courier provides. The tracking number will also be emailed to you. How do I place an order? What payment methods are available? Can I place my order by Email / Fax? Are my credit card payments secure? Is money withdrawn from my account directly after I have placed an order? I want to pay by bank transfer. How does this work? Can I add items to my order? Is there a security check? How can I consult, download and archive a bill? What happens if the product I ordered is not in stock? What delivery options are available? How long does delivery take? Can I place an order to be delivered to someone else / to another country? Can I change the delivery address? How can I track my delivery? How do I obtain a copy of my invoice? How do I change my password? If I order from you again, do you keep my personal details or do I have to go through the order process from the beginning? Why is my order "pending" when I track it on your website? What happens if my parcel is lost by the courier? Do you deliver to the Channel Islands? May I consult my contract and orders at any time ?

OUR COMMITMENTS