OUR COMMITMENTS

The lowest prices

Availability of products
More than 40 000 products in stock

Security

Choice of payment methods
6 convenient payment options: credit card, debit card, PayPal, financing through V12 Finance, gift voucher and bank transfer.

On-time delivery
Your order is delivered by express delivery (24 hours). A standard delivery option (3 to 4 days) is also available, including for heavier products (scanners, printers, etc.)

Warranty and After Sales Services

Great customer service

Selection of the best brands

Easy and fast shopping

 

WARRANTY AND AFTER-SALES SERVICE

How does the warranty work?

During the first year of warranty, if you experience any problems with the product you contact the manufacturer's after-sales service. The contact details for most of the manufacturers can be found on our site in the section “after-sales service”. During the second year you send the product back to us and we will have it repaired.

Please note that for FUJI , ARCHOS, HAMA and E-Force products the warranty is with us.

Note also that the products from the following manufacturers have to be returned to our After Sales Service in their original box with all the standard accessories included: Mustek, Transcend, Ism, Aiptek, Ixa, Typhoon, Kiss, Sigmatek, HP, Kodak, Digital Dream and all MP3 players.




Can I return my product if I'm not happy with it?
What kind of warranty do you offer?
How can I get a Return Coupon?
How do I follow the progress of repairs on my product?
Who pays for return shipping fees ?
How do I send a product back to you?
I have a question about a product that I've returned to you.